FAQ & Useful Tips
If this page doesn‘t answer your question(s), please feel free to contact us.
MAKING THE KEEPSAKES
Q: What thickness card do you recommend for making the keepsakes?
A: We use 160gsm card for all our models.
Q: What size card do I need?
A: All our designs use A4 card.
Q: What glue do you recommend?
A: We use Magna-Tac 809, which is a very sticky glue that dries clear. It is also very strong and dries quickly.
SELLING THE KEEPSAKES
Q: Am I allowed to sell the finished keepsakes?
A: Yes, but only up to 100 of each item per year, i.e. they are not for large commercial use. The templates themselves must not be re-sold in any shape or form without our permission.
Q: I’ve never bought a download before. Is it easy?
A: Yes. Click here for a step-by-step guide.
Q: How quickly will I receive the download?
A: You can download your product immediately after you’ve paid.
Q: What payment methods do you accept?
A: We accept cheques, uncrossed postal orders, and payments by PayPal.
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